Shipping Policy

Thank you for visiting and shopping at Green Planet Films. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days and shipped by USPS. 

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Delivery delays can occasionally occur due to weather

Shipment to P.O. boxes or APO/FPO addresses 

Green Planet Films ships to addresses within the U.S., U.S. Territories, APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes

Green Planet Films  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

Green Planet Films  is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently only ship to the USA and Canada.

If you have any further questions, please don't hesitate to contact us at sales@greenplanetfilms.org