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Question+	Long Answer
What is your Federal TAX ID number?	Our tax ID number is 86-1057806 -------------------------------------------------
What sort of packaging do you use?	DVD Cases For the DVDs we create in-house, we RE-USE DVD cases we purchase from GREENDISK, a company which collects techno trash, recycles, or offers products for re-use. Shrinkwrap We do not shrinkwrap the DVDs we create. We prefer not to use more plastic or be near the fumes the shrinkwrap process would create. There is shrinkwrap on the DVDs we purchase wholesale. Shipping Materials ENVELOPES: In an effort to use as little new materials as possible, we ship in envelopes we can print the addresses on directly, eliminating the need for shipping labels. BOXES: We re-use boxes that are sent to us. BUBBLEWRAP: We re-use bubble wrap bags we purchase from a computer parts manufacturer. PACKING MATERIAL: We re-use the packing material contained in boxes sent to us. -------------------------------------------------------------------
Can my order be shipped EXPRESS or PRIORITY?	Yes. Please note: due to increased demand, next day shipping/arrival is not guaranteed. USPS guarantees 1.5 days. Orders will usually be shipped within 3 business days if DVD is in stock. If you would like for your order to be shipped Express, you must call first to see if that would be possible AND to inquire if the DVD is in stock. DVD rentals can not be sent Express or Priority. -------------------------------------------------------------------------------
Can I be invoiced for my order?	Purchase Orders By Email To order DVDs by emailing a PDF or word doc of a Purchase Order, please email Purchase Order detailing DVD title and price to sales@greenplanetfilms.org. Purchase Orders by Mail To order DVDs by mailing a Purchase Order, please send your order detailing DVD title and price to: Green Planet Films PO Box 247 Corte Madera, CA 94976-0247 Purchase Orders by Fax To order DVDs by fax, please fax to 415-383-0484. ------------------------------------------------------------------------
How do I order on the phone?	Order By Phone Individuals or organizations wishing to place an order by telephone using Mastercard, Visa, or American Express, please call 415.377.5471 (Pacific Standard Time). Office hours vary, please leave a message and we will be more than happy to return the call.
What credit cards do you accept?	-------------------------------------------------------------------------- Credit Cards We accept Visa, Mastercard, and American Express.

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